Before attempting to install the eSIM, there are three main things you will need:
- A strong internet connection - Ideally you will need to either be connected to Wi-fi or have a good 4G signal
- An eSIM compatible device
- Unlocked device
Do not forget to turn on "Data Roaming" and Turn off “Allow mobile data switching” once the installation is complete.
1. Go into your "Settings" and click on "Cellular".
2. Tap "Add eSIM" > "Use QR Code" > Scan QR code provided. (You can find this information in the confirmation email or on the order confirmation page, or in the Seyyah Mobile account page.)
3. Click "Continue" > Allow up to 10 minutes for the eSIM to activate > Tap "Done".
Note: Please do NOT close this, or the installation will stop.
4. Now select the Default Line
5. Configure the following settings as suggested below:
After performing these actions, you can make calls from your usual line, and data/internet will be delivered through Seyyah Mobile. Bonus: if your network supports WI-FI calling, you will also be able to make calls from your usual line.
6. The eSIM is now installed and set up.
Reminder: Data Roaming MUST be "ON" in order for the eSIM to work.
7. Go back into "Settings" > Tap "Mobile Data / Cellular" > Click on the eSIM you want to check Data Roaming for > toggle the switch to "ON".
