Privacy Policy
Seyyah Mobile LLC, operating as SEYYAH MOBILE (www.SEYYAHMOBILE.com), acknowledges the importance of your privacy. This privacy policy outlines the personal information we collect and how we utilize it. SEYYAH MOBILE may modify this privacy policy at its discretion, as explained in section '9. Changes to This Policy' below. By registering an account or using/visiting any SEYYAH MOBILE website, application, product, software, tool, data feed, and/or service (collectively referred to as the "Service"), you agree to the terms of this policy. Please read this policy carefully.
If you have unresolved privacy or data use concerns that we haven't addressed satisfactorily, please contact us directly at support@SeyyahMobile.com or find more information in section '7. How Does a User Change Or Update Information.'
SEYYAH MOBILE is dedicated to your privacy. This privacy notice explains how we collect, use, disclose, retain, and protect your personal information.
A few key principles regarding GDPR:
- A clear purpose: The controller must inform the customer about the use of their personal data when collecting it.
- Relevant data: The controller must collect only data strictly necessary for processing; this is the principle of minimal collection.
- The retention period: Personal data must be kept for the time required to achieve its purpose; beyond that, it must be deleted.
- The rights of individuals: Individuals can exercise their rights over the personal data held by the controller: access, rectification, or deletion.
1. What Information Do We Collect?
1.1. Personally-Identifiable Information
We may collect personally identifiable information when you knowingly provide it, such as when you sign up for our newsletter, create an account, request more information, respond to surveys/questionnaires, and provide personal details like your email address, name, phone number, or other information. Where applicable, personally identifiable information includes personal data as defined in applicable law.
This Privacy Policy doesn't apply to third-party privacy practices that we don't control, including third-party websites, services, applications, online resources linked through the Services. For example, when using Facebook content and services through the Service, you agree to be bound by Facebook's Terms of Service, Privacy Policy, and API Services Terms of Service. We take no responsibility for the content or privacy practices of any third parties. Please review their privacy policies carefully.
SEYYAH MOBILE doesn't consider personally identifiable information to include anonymized information that doesn't allow third parties to identify a specific individual. We collect and use your personally identifiable information to provide services, improve our service, provide customer service, conduct research, and display customized content.
You may choose not to provide personally identifiable information, but this may limit your access to certain parts of the Service. If you've registered an account, you've agreed to provide your personally identifiable information to access the services. You can withdraw this consent at any time. If you disagree with our use of your personal data according to this policy, please refrain from using our Services.
1.2. Sensitive Personal Data
We advise against sending or disclosing sensitive personal data (e.g., social security numbers, racial or ethnic origin, political opinions, religion or beliefs, health, biometrics or genetic data, criminal background, or trade union membership) via the Services. If you send or disclose sensitive personal data when submitting content to the Services, you consent to our processing and use of such data in line with this policy. Note that even if provided, we won't store such data on our side.
1.3. Non-Personally-Identifiable Information
We may collect and aggregate non-personally identifiable information that can't identify you alone or when combined with other information. This includes data like referral websites, IP addresses, browser types, language, hardware details, location, access times, and actions taken while using the Service. We use this information to analyze usage patterns and improve the Service.
1.4. Cookies, Pixels, and Local Storage
We may collect information using cookies, which are small data files stored on your computer or mobile device. We use session cookies (expire when you close your web browser) and persistent cookies (stay until you delete them) to enhance your experience. These cookies help us recognize your device when revisiting our sites or applications. We use two types: first-party cookies (used only by us) and third-party cookies (used by service providers on other websites).
2. Cookies We Use
2.1. Types of Cookies
- Strictly Necessary Cookies: Essential for providing services, such as secure logins and fast-loading pages.
- Functionality Cookies: Remember your preferences, language, login details, and account changes.
- Performance Cookies: Collect anonymous traffic data for improving service efficiency and monitoring activity levels. We use Google Analytics for this purpose.
- Targeting/Advertising Cookies: Deliver relevant ads, limit ad views, and measure ad campaign effectiveness. Often linked to site functionality by other organizations.
2.2. Disabling Cookies
You can learn more about cookies and providers at www.youronlinechoices.com and opt-out of usage-based online advertising. To manage preferences, visit the preference manager here.
We use Google Analytics for this purpose. Google Analytics uses its own cookies. It is only used to improve how the services work. You can find out more information about Google Analytics cookies here: https://developers.google.com/analytics/resources/concepts/gaConceptsCookies
You can find out more about how Google protects your data here: www.google.com/analytics/learn/privacy.html
You can prevent the use of Google Analytics relating to your use of the services by downloading and installing the browser plugin available via this link: http://tools.google.com/dlpage/gaoptout?hl=en-GB
2.3. Facebook Custom Audiences
For usage-based online advertising, we use Facebook's communication tools, particularly custom and website custom audiences. A non-reversible and non-personal checksum (hash value) is generated from your usage data and transmitted to Facebook for analysis and marketing. For website custom audiences, Facebook cookies are used. Refer to Facebook's privacy policy for more information on data collection, processing, and privacy protection.
2.4. Pixel Tags
We use pixel tags (also called web beacons and clear GIFs) on the Services to track user actions. Unlike cookies, pixel tags are embedded on webpages and measure marketing campaign success and usage statistics. Data collected via pixel tags isn't linked to users' personal data.
2.5. Do Not Track Signals
We don't currently respond to Do Not Track signals. Learn more about Do Not Track at www.allaboutdnt.com.
3. What Do We Do With the Information We Collect?
3.1. Information That We Collect
Unless disclosed in this privacy policy, SEYYAH MOBILE doesn't share your personal information with outside parties. We use personally identifiable information provided by you solely for the purpose you provided it, including operating and improving the Services, managing your account, responding to inquiries, sending technical notices, updates, and marketing emails (with your consent).
You can opt-out of marketing emails at any time. Non-marketing emails related to your account and our business dealings may still be sent. We use MailChimp for marketing emails. Your data will be transferred to MailChimp for processing, following their Privacy Policy and Terms.
We retain personally identifiable information as long as necessary or as required by law. You can access, update, or correct your data, opt-out of direct marketing communications, and request data erasure by contacting support@SeyyahMobile.com.
eKYC Information: We may request an electronic Know Your Customer (eKYC) check, partnering with Jumio, a third-party eKYC provider. Your data is transmitted to Jumio for identity verification and is not stored in our systems.
4. Disclosure
SEYYAH MOBILE generally doesn't disclose your personally identifiable information unless:
- You've given permission (accepted this Privacy Policy).
- Legal requirements mandate disclosure.
- Disclosure is necessary to correct false/misleading information or address manipulative, deceptive, or illegal activities.
- You're notified at the time of data collection.
- To provide requested products or services.
- In connection with a business sale, merger, or transfer.
Non-personally identifiable information may be shared with advertisers and partners in aggregate form.
5. Children’s Policy
Users must be either 18 or older or 13 and older with legal parental/guardian consent or emancipation, according to our Terms of Service. SEYYAH MOBILE doesn't knowingly collect personal information from users under 13. If such information is inadvertently collected, we'll attempt to identify and delete it from our database.
6. International Usage
SEYYAH MOBILE owns the Service and it may be accessed worldwide. For data protection, SEYYAH MOBILE is the controller and processor. Information collected may be stored, processed, accessed, and used in jurisdictions with different privacy laws than your home jurisdiction. Third-party service providers, under confidentiality agreements, assist in logistics and customer support.
7. How Does a User Change or Update Information?
For questions, concerns, or to remove personally identifiable information, contact SEYYAH MOBILE at support@SeyyahMobile.com.
8. Security and Encryption
We follow industry standards to protect your personal information but can't guarantee absolute security. Our service uses SSL encryption, and data is stored on secure servers. Access to data is protected by security controls. Keep your password secure and notify us immediately if you suspect a security issue.
9. Changes to This Policy
We reserve the right to change this privacy policy, updating the last modified date. Material changes will be prominently notified. We encourage you to review this policy whenever you use our websites or applications.
All rights reserved.