Before attempting to install the eSIM, there are three main things you will need:
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A strong internet connection - Ideally you will need to either be connected to Wi-fi or have a good 4G signal
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An eSIM compatible device
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Unlocked device
After installation, ensure that "Data Roaming" is Enabled/ON. Otherwise your data will not work.
1. Go into your Settings.
2. Click on "Mobile Network".
3. Click on "Sim Management" > Click "Add eSIM".
4. Click on the cross in the bottom left of the screen (Add eSIM) > Scan the "QR Code" given through your eSIMs bundles account. You can find this information in the confirmation email or on the order confirmation page, or in the Seyyah Mobile account page.
5. Click "Add this eSIM" > Wait for the eSIM to download.
Note: This may take up to 10 minutes, please do NOT close this, or the installation will stop.
6. Once completed, your eSIM should appear in the list. > Make sure the eSIM is enabled, otherwise the eSIM won't work.
Note: Once you have completed these steps, make sure your Data Roaming is "ON" as seen in the photos below, otherwise you will not be able to use the eSIM.
