1. Check if your phone is compatible with eSIM: Make sure your phone supports eSIM technology. Not all phones are eSIM compatible, so it's important to check this first.
2. Check the QR code: Make sure that the QR code you're trying to scan is not damaged or distorted. If the code is not clear or legible, try scanning it again or obtaining a new code.
3. Ensure that the eSIM is activated: Before scanning the QR code, ensure that the eSIM has been activated by your carrier. Contact your carrier if you're unsure whether the eSIM has been activated or not.
4. Adjust the lighting: Poor lighting conditions can affect the QR code scanner's ability to read the code correctly. Try adjusting the lighting in your room to ensure that the QR code is well-lit.
5. Move closer to the QR code: If you're too far away from the QR code, the scanner may not be able to read it. Move closer to the code and try scanning it again.
6. Restart your phone: If none of the above solutions work, try restarting your phone and attempting to scan the QR code again. This can often resolve issues with the phone's software.
If you continue to experience problems with scanning your QR code eSIM, contact your carrier for further assistance.