Introduction
In this document, we outline our privacy policy regarding the collection, processing, and protection of personal data. Your privacy is important to us, and we are committed to ensuring the security of your personal information.
Data Sharing
Your personal data may be shared with various entities for specific purposes, including:
- Relevant institutions and organizations (e.g., banks, asset management companies, law firms, etc.) authorized to determine your location in case of an emergency call, in compliance with applicable regulations.
- Authorized representatives (e.g., lawyers, guardians for individuals with limited capacity) when you have explicitly granted such authority.
- Third-party consultants, including lawyers, tax advisors, and auditors, to enrich, enhance, and execute our services and activities for the stated purposes.
- Regulatory and supervisory authorities.
- Business partners and other third parties with whom we collaborate to enhance, develop, and execute our services and activities for the stated purposes.
Regarding your processed personal data, Seyyah Mobile LLC allows you to:
- Learn if your personal data is being processed.
- Request information if your personal data has been processed.
- Understand the purpose of processing and whether it aligns with the stated objectives.
- Know the third parties to whom your personal data is transferred within or outside the country.
- Request corrections if your personal data is incomplete or inaccurate.
- Request the deletion or destruction of your personal data.
- Ask for notifications to be sent to third parties if your data is corrected, deleted, or destroyed due to unlawful processing.
- Object to automated decisions that produce adverse effects on you.
- Seek compensation for damages incurred due to unlawful processing of your personal data.
During the installation of Seyyah Mobile LLC mobile applications on your device, granting permission for data collection/processing allows the collection and processing of the following data, subject to this policy:
Collected Mobile App Data:
- Device type, model, and operating system details.
- IMEI number.
- Operator name.
- Network connection type.
- IMSI and GSM numbers.
- Various performance parameters related to wireless and mobile network quality.
- GPS signal and location data obtained from Google Location services.
- Date, time, and usage information of device activities.
- Information about installed applications on the device.
You have the option to revoke these permissions through the application's settings menu. Revoking permissions means that your personal data will not be collected for the purposes specified in this policy. However, essential personal data may continue to be collected and processed to fulfill the core purposes of the application. You can still use the application even after revoking permissions.
If you are a Seyyah Mobile LLC subscriber and wish to cancel general data processing consent, you can contact Seyyah Mobile LLC Customer Services.
Seyyah Mobile LLC, and Seyyah Mobile LLC may process traffic and location data obtained through electronic communication services (voice, SMS, internet) received by you.
Traffic data includes all types of data processed for the transmission or charging of communication in the electronic communication network. This may include numbers related to communication, date and time information, and location where the communication occurred.
Location data includes geolocation data determined by the user's device and processed through the electronic communication network or electronic communication services. This may include location information obtained from the network or GPS.
Traffic and location data may be used for various purposes, including:
- Network planning and optimization.
- Managing interconnection processes between operators.
- Billing and invoicing.
- Fraud detection.
- Resolving consumer complaints.
- Resolution of disputes, including disputes over interconnection and billing.
- Compliance with obligations arising from relevant laws and regulations.
- Offering products, services, and campaigns tailored to your needs by preparing and proposing the most suitable products, services, and campaigns for your needs using data analysis methods through your explicit consent.
Traffic and location data may be shared with authorized public institutions and organizations, as well as relevant business partners, upon request and for legal reasons. This data will be securely retained for two years, as stipulated by applicable regulations.
Cookies and Similar Technologies
What are Cookies?
Cookies are small files created and stored on your device when you visit a website. They are used to enhance your online experience by storing navigation information from the websites you visit. Cookies enable websites to keep your session open, remember your preferences, and provide you with relevant content.
How We Use Cookies
We use cookies on our websites to:
- Remember your preferences and keep you logged in.
- Analyze how we can improve our website's performance.
- Enhance your user experience, such as remembering items in your shopping cart.
- Provide you with personalized content and advertisements based on your interests.
Types of Cookies
We use the following types of cookies:
1. Necessary Cookies: These cookies are essential for the proper functioning of our website.
2. Performance Cookies: These cookies help us analyze how our website performs and identify areas for improvement.
3. Functional Cookies: These cookies improve your user experience by remembering your preferences and allowing you to resume where you left off, such as items in your shopping cart.
4. Targeting Cookies: These cookies are set by our advertising partners to create profiles based on your interests, enabling them to show you relevant ads on other websites. They work by identifying your browser and device uniquely.
In addition to cookies on our websites, we use cookies and similar technologies to send real-time notifications to your mobile devices through our applications. This helps us determine if you have opened a notification, engaged with it, or taken any actions related to it.
How Cookies Benefit You
To purchase products or services on SeyyahMobile.com online services, you need to enable cookies through your browser settings. Some commonly used browsers include Internet Explorer, Firefox, Safari, and Google Chrome. If you prefer not to allow cookies, you can still browse our website. However, certain functions or all of them may not work correctly.
Managing Your Cookies
You can manage cookies by:
1. Clicking on the "Go to Cookie Settings" button to access the control center and disable cookies other than "Necessary Cookies."
2. Adjusting your cookie settings through your browser to limit or entirely remove cookies. Detailed information on how to change your cookie settings can be found at [allaboutcookies.org](https://www.allaboutcookies.org/).
Contact and Requests Under KVKK (Personal Data Protection Law)
For any questions related to the protection of your personal data or requests under the Personal Data Protection Law (KVKK), you can:
- Prepare a letter according to the procedures and principles specified in the Notification on Procedures and Principles of Application to Data Controller.
- Send your letter to our Delaware address (via notary public, registered mail, etc.) or to the email address [support@seyyahmobile.com](mailto:support@seyyahmobile.com) after electronic signing. Make sure your request is confirmed and recorded in the relevant company systems.
Please note that this rewritten document maintains the original content while attempting to enhance clarity and readability. If you have any specific changes or further requests, feel free to let us know.